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SmartLobby Solutions

Combining Technology and Culture

In recent decades, hotel lobbies had became sparse and sterile – they served as little more than “waiting areas” for people who wanted to go to their ultimate destination, whether that was their room, the airport, a restaurant, or a local appointment.

Today, the lobby has again become an important gathering spot and a destination in itself – and at many hotels, it is the most exciting, most glamorous space in the entire building. Hotel owners are spending enormous amounts of money on furniture, draperies, flooring, artwork, and other elements of décor that attract people to the lobby – and that are turning the area into a hub for social and business activities

It’s been called an internet bar, a technology lounge, and a business club - and at many properties, the SmartLobby™ is becoming the most exciting, most glamorous space in the entire building.

The SmartLobby is where guests stay connected with other people by sharing food, beverages, and conversation. It’s also where people stay connected through technology, using their smart phones, tablets, and laptop computers – or using the special business and travel assistance systems made available by the hotel.

Today’s SmartLobby offers:

• Internet access, web surfing, and email
• Remote printing using mobile devices
• Local information and concierge services
• Airline flight information and boarding pass printing
• Shipping packages

By bringing together modern design and modern technology, you can use your lobby to effectively serve your guests – but as importantly, to create brand differentiation, to build guest loyalty, and to drive repeat business.


Turnkey business center with PC's/Mac's, mobile printing (Color & B/W), copier, fax, scan-to-email, high-speed internet, security & privacy.


Self-service concierge station with access to local information and in-services. Includes BoardEZ, FlightMate, Internet, Maps, Dining, Transport


Self-service virtual concierge on iPad, providing guests with around-the-clock access to local information and services


Up-to-the minute flight status for local airports


Prints airline boarding passes, book new flights, change seating assignments, or check flight status


Secure, free-to-guest internet station with B/W printing


iMac-based guest internet station, with boarding pass printing


Inspections and checking for compliance with standards is an ongoing job at every hotel, every day. Now mAPPs help you conduct many routine activities in real time, with no paperwork.